You Don’t Have a Friend in Me

29 Dec
2009

Facebook cufflinks

When it comes to Facebook, what’s more important: Having a large network of “friends” whom you don’t know? Or a smaller well-connected group of individuals with whom you have real relationships?

I consider myself a friendly person, but that’s no longer the case when it comes to Facebook. After careful thought and deliberation, I’ve decided to stop accepting friend requests from people I don’t know.

With more than 350 million users, Facebook is home to an incredible network of people. Complete strangers ask to be my friend every day. Some are so self-absorbed they’ve even prodded me to become “fans” of their pages. Others bombard me with event invites I have no interest or possible way of attending. Don’t get me started on annoying applications like Pillow Fight and Blingee Book. Enough is enough.

Personal vs. Professional

When I first began using Facebook in 2005 (thanks to the prodding of Human Events interns Katie Farber and Mary Ellen Burke), there was good reason to become friends with many people given the limited number using the social network. But now, with Facebook open to everyone, I get about three new friend requests every day. I almost always accepted every one of them, which is the reason I have more than 3,000 friends and nearly 100 requests waiting for me to approve or ignore.

What’s the value of having a large number of friends? There’s the coolness factor, of course, which might actually mean something if I was celebrity or politician. But for me, there’s simply no meaningful interaction with these individuals. They don’t comment on my status updates, and I certainly don’t comment on theirs. On the few occasions that someone does say something — usually about the latest photo of my son — my wife asks why a total stranger is remarking about a personal item.

My logic for accepting so many friends, most of whom are conservatives, was to entice them to support my work-related initiatives. But that hasn’t panned out as planned. Very rarely have I asked them do anything. And when I did invite my friends to join The Heritage Foundation’s No Energy Tax application — spamming them in the same manner they do me — hardly any joined.

At the end of the day, I learned that personal always trumps professional. And with more than 100,000 fans, Heritage’s Facebook page doesn’t need my help anyway.

Connections Count

There’s another downside to having friends you don’t know. We live in a world where people think you are who you’re connected with. I found out the hard way last week when a Heritage colleague asked about my connection to a former Department of Defense employee who was the subject of a hard-hitting piece from Streetsblog. We were connected on LinkedIn. Even though I didn’t know him, the author of the piece wrote a whole paragraph about our “connection” and made incorrect assumptions. Suddenly, Heritage was implicated in the story and I was embarrassed. Fortunately, the author of the blog post removed the reference to me when I complained.

The same scenario could play out on Facebook in the same way. In fact, earlier this year when Ithaca College alumnae Brooke Hundley made headlines for her affair with ESPN analyst Steve Phillips, the first thing I did was check our mutual friends on Facebook. The former dean of the Roy H. Park School of Communications was listed as a friend. So, too, was a student I mentored last year. People are curious about these things — and that curiosity could create headaches like the Truxes incident did for me.

Facebook Diet

Facebook is still evolving and I’m still figuring it out. It was only a few months ago that I separated my Twitter updates from Facebook. They’re not one in the same and shouldn’t be treated that way. Now when I see friends automatically post their Twitter updates to Facebook, I hide their status updates from my news feed. Sorry, not interested. I’m probably already seeing the same thing on TweetDeck.

David All, a modern grassroots communications consultant, wrote yesterday he was “going on a Facebook Friend diet for 2010. My goal is to be under 1,500 by July 4th.” I don’t have any such goal and I’m not sure I’ll make a mass purge (except for those who post flair on my wall). David has a good point, though, and I’m glad I’m not alone in my quest to reclaim my Facebook page for a more meaningful use with real friends, colleagues and associates.

The way I see it, Facebook isn’t going away, so I might as well figure out how to make it more valuable. There are exceptions to every rule, of course, but I’m looking forward to a more well-connected group of people whose relationships I value more than the number of mutual friends we have.

UPDATE — Feb. 23, 10 a.m.: The former Department of Defense employee who was the subject of the Streetsblog piece notified me that the blog post has been removed due to inaccuracies. As a result, I’ve removed his name from this blog post as well.

  • lenerd
    you are too uptight, just make friends with people. stop being a wimp. No one cares that much about you
  • I sure as hell won't approve your friend request.
  • Rob, I fully agree, and would add that Facebook is an ideal tool for cultivating "second tier" friends -- those people who there is value in closely associating with that extend beyond the traditional core friend group and/or people you actually seen on a regular basis in real life. These second tier friends represent real connections, either personal or professional, but would otherwise be limited by scarcity of time, geographic separation, etc. Facebook allows people to keep those relationships up, providing a real connection where one wouldn't otherwise exist.

    I think for those looking to use social networking as a bully pulpit, Twitter is the better channel given its broadcast nature. Beyond that, I think you start racing to the bottom in terms of relevance and connection.
  • You said in about 100 words what it took me 800. I'd also add that anyone who wants to connect on Facebook simply has to write a note with their friend request explaining who they are and why they want to be my friend. I regularly do that, even for people I know.
  • A great article Rob. Sincerely appreciate you walking us through your decision path. While I am not dealing with the same scale of Facebook friends as you are, I was very close to doing the same thing before some of Facebook's recent changes. The ability to filter views based on friend lists has really changed my Facebook experience back to something like you mention -- actual interaction with people I really know.
  • The recent Facebook changes certainly have made my experience better. I'm also a big user of list, so I'm able to quickly filter my friends from high school, college, work, family, etc. However, I'm still not convinced I want complete strangers to have access to all of my personal information, nor do I see the value in having them as friends simply because we have a lot of mutual connections.
  • So, you have about 13 social media ways to "friend" you on your top right of this page. Should you take those down? Facebook is still there!

    Just joshing.

    Shaun
  • You're not the first person to mention that. However, I'm going to leave the list up on my blog because there are plenty of people who visit for the first time who might have some connection to me -- high school friends, business associates, etc. I have no problem connecting with them on Facebook.
  • sidburgess
    This year I started dumping Twitter "friends" like crazy... went from about 3k to under 100. The theory I have is that you can get some value out of being connected with a lot of people and certainly social media helps expand our functional reach when it comes to relationships, but at the end of the day, I have found that I don't need a bunch of social clubs. What provides me more value is having networks where I am connected with a few people who either think like I do and post links I will be interested in, or who think very different than I do and provide insight into opposing views. I can do that with under 100 people on Twitter.

    Now i just have to start dumping most of my 4k Facebook "friends".

    Thanks Robert! Great piece.
  • I did the same thing with Twitter earlier this year. I was rarely using it because I reciprocated out of kindness to every new follower.
  • sidburgess
    Right and the funny thing is, I was pretty vocal about the "benefits" of Twitter. Boy, talk about benefits now! I can hardly wait to see what I will learn today instead of knowing I am going to have to wade through so much noise to find what I like.
  • Mary
    I learned the hard way about accepting "friends" I didn't really know. As a humor columnist at a small town paper, I have a small following and was flattered when one of my fans wanted to be an FB friend. However, after a few weeks, i realized we had nothing in common, especially political POV, and if I dared to express my opinion on FB, out of the newspaper and in my own time and life, she would harass me. When I de-friended her, she left slanderous comments on my newspaper's website. So because of swimfans everywhere, I don't accept friends unless I know they really are friends.
  • One of my colleagues at Heritage once accepted a friend request from a "birther" and paid the price when a reporter wrote an article about it. Even though he had a policy of accepting every request, my colleague quickly learned the downside. I've been fortunate so far.
  • As I noted on Twitter, I am in the same place. I initially thought Facebook would be great for networking & the job hunt but soon found out that I had too many friends who I really didn't know but added little value. I think I need to join you and David and keep FB for friends and connections I can really interact with not just a number to prove how many people I "know."
  • I think Facebook could be more detrimental for job seekers than beneficial. Imagine if a prospective boss sees something she doesn't like.
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