Posts Tagged ‘Landmark Honda’

Negotiating for Results

24, Dec 2009

One of the great things about working at The Heritage Foundation is the training courses for employees. Seminars that you might typically find as part of an MBA program are regularly offered to staff. As a relatively young manager, I’ve made it a point to take advantage as much as possible.
Last week, for instance, I [...]

Landmark Honda Shows Me Some Love

19, Mar 2009

Honda (My CR-V), originally uploaded by Prince Turtle.
Two weeks ago I told my salesman at Landmark Honda never to contact me again. I was frustrated and angry about my experience at the dealership. So when my caller ID showed “Landmark Honda” this afternoon, I contemplated whether to answer the phone. Something told me that I [...]

Another Landmark Honda Horror Story

4, Mar 2009

It has been 10 days since I last set foot in Rosenthal Landmark Honda. Over that time period, I’ve had five calls from my salesman. My wife has had four. Add in a couple of email messages, and Landmark has contacted me an average of once a day.
I stopped answering Landmark’s phone calls on Feb. [...]

Landmark Honda Loses Loyal Customer

27, Feb 2009

My frustration with Landmark Honda earlier this week has yet to subside. Despite a couple of pleas from my salesman to return, I’ve decided I will no longer do business at the dealership, joining my friend Danny Glover and others who have walked away. I would encourage you to avoid the place as well.
Reflecting on [...]

Harsh Words About Landmark Honda

23, Feb 2009

Just as I suspected, a day after walking out of Landmark Honda without a deal on a new CR-V, the finance team was eager for my return. This afternoon I took a call asking me to come in tomorrow night to hash out an agreement.
I’m undecided if I’ll actually return. During our brief conversation today, [...]

Driving a Hard Bargain at Honda Dealer

22, Feb 2009

Honda CR-V, originally uploaded by labnol.
I tried to do my part to stimulate the economy today by leasing a new car. But after more than four hours of negotiating for a Honda CR-V, I walked away unsatisfied with the offer. The whole experience was revealing and educational.
It was the first time I had been on [...]